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Terms of Service
Last updated: March 31, 2026
1. Acceptance of Terms
By using CupidoHQ ("the Service"), you agree to these terms. If you do not agree, do not use the Service.
2. Description of Service
CupidoHQ is a content scheduling and management platform that helps creators publish content across social media platforms including TikTok, YouTube, and Twitter.
3. User Accounts
You are responsible for maintaining the security of your account. You must provide accurate information when connecting social media accounts.
4. Content
You retain ownership of all content you upload. By using the Service, you grant us a limited license to process and publish your content on your behalf to the platforms you select.
5. Prohibited Use
You may not use the Service to publish illegal, harmful, or spam content. We reserve the right to suspend accounts that violate platform guidelines.
6. Limitation of Liability
The Service is provided "as is". We are not liable for any damages resulting from the use of the Service, including failed posts or account suspensions by third-party platforms.
7. Contact
For questions about these terms, contact us at support@cupidohq.com.
Privacy Policy
Last updated: March 31, 2026
1. Information We Collect
When you connect a social media account (TikTok, YouTube, Twitter), we collect: your display name, profile picture, follower count, and authentication tokens necessary to publish content on your behalf.
2. How We Use Your Information
We use your information solely to provide the Service: scheduling and publishing content to your connected social media accounts. We do not sell or share your data with third parties.
3. Data Storage
Your data is stored securely on servers within the EU. Authentication tokens are encrypted. Video files are temporarily stored only during the upload process and deleted after successful publication.
4. TikTok Data
When you connect your TikTok account, we access: your basic profile information, video statistics, and the ability to publish videos on your behalf. We only access data necessary to provide the Service. You can revoke access at any time by disconnecting your account.
5. Data Retention
We retain your account data while your account is active. When you disconnect a social media account, we delete the associated tokens immediately. You can request complete data deletion at any time.
6. Your Rights
You have the right to access, correct, or delete your personal data. Contact us at support@cupidohq.com to exercise these rights.
7. Contact
For privacy-related questions, contact us at support@cupidohq.com.